We take great care in packing your parcels. And because we love you and would like to make you discover it all, in every order, you will receive a few samples + our limited edition collector postcards.

We ship all over the world.

FRANCE

24-hour CHRONOPOST Home or Relay delivery: Products are shipped from Tuesday to Friday by 24-hour Chronopost for France. An email with your Chronopost tracking number will be sent to you as soon as the package is shipped.

48h delivery COLISSIMO Home

Our shipping costs include:
- delivery in 24 or 48 hours depending on the carrier selected
- preparation and packaging. We take great care in getting your orders ready: each item is carefully gift-wrapped (ready to be given as a present)
- samples are offered for every order.

Same day dispatch - Tuesday to Friday - for all orders placed before 16 pm (excluding products marked "on back order").

Shipping costs are calculated according to the volume and weight of the package.

Free shipping costs for orders over 90 € TTC in metropolitan France - Andorra - Monaco, delivery colissimo 48h Home with signature.

You can also pick up your order for free at the shop, from Tuesday 10 am to Saturday 19 pm
BIUTIFUL - 4bis rue de la Poste - 74000 ANNECY - FRANCE

If you have any questions regarding delivery times or prices contact us at web@biutifulshop.com

EUROPE

Express delivery - Delays 1 to 3 days depending on the country.

WORLD

Express delivery (DHL)
The payment of all customs duties and taxes depends on the destination country and only the buyer will be responsible. BIUTIFUL recommend the buyer to check the country's customs tax information before ordering.

RETURNS

You have the option of returning your package to us within fourteen days from the delivery of your order, except for beauty products, nail polish, make-up, syrups, earrings.

Items sold at -70% and above cannot be returned or exchanged.

For your feedback, please contact us: web@biutifulshop.com

You must justify your return by indicating the reason (s). The product must not have been unpacked from its original packaging and must be in perfect condition (no return will be made on an item whose packaging has been removed or damaged). Our quality department will check the condition of the returned item within 5 days.

The products must be returned in their original packaging, with their label and any accessories (excluding samples offered), in perfect condition to:

BIUTIFUL
4 bis rue de la Poste
74000 ANNECY
France

Shipping costs are your responsibility.
For returns we recommend that you send it with the tracking number. A package returned without a tracking number cannot be refunded in the event of loss by the delivery service.

Refunds:
Upon receiving your returned package, we undertake to reimburse of the total or partial amount of your order within 15 days maximum.