We take great care in packing your packages. And because we love you and we would like to show you everything, in each order, you will receive a few samples + our limited edition collector postcards.

We ship all over the world.

FRANCE

24-hour CHRONOPOST Home or Relay delivery: Products are shipped from Tuesday to Friday by 24-hour Chronopost for France. An email with your Chronopost tracking number will be sent to you as soon as the package is shipped.

48h delivery COLISSIMO Home

Our shipping costs include:
- delivery in 24 or 48 hours depending on the carrier selected
- preparation and packaging. We take great care in preparing your orders: each item is carefully wrapped in gift wrap (ready to be offered if it is a gift)
- samples are offered for each order.

Same day dispatch - Tuesday to Friday - for all orders placed before 16 p.m. (excluding products marked "on back order").

Shipping costs are calculated according to the volume and weight of the package.

We offer shipping costs from 90 € TTC purchase in metropolitan France - Andorra - Monaco, delivery colissimo 48h Home with signature.

You can also pick up your order for free at the shop, from Tuesday 10 a.m. to Saturday 19 p.m.
BIUTIFUL - 4bis rue de la Poste - 74000 ANNECY - FRANCE

If you have any questions regarding delivery times or prices contact us at web [at] biutifulshop.com

EUROPE

Express delivery - Delays 1 to 3 days depending on the country.

MONDE

Express delivery (DHL)
The payment of all customs duties and taxes depends on the destination country and only the buyer will be responsible. BIUTIFUL recommend the buyer to check the country's customs tax information before ordering.

RETURNS

You have the option of returning your package to us for fourteen days from the delivery of your order, except for beauty products, nail polish, make-up, syrups, earrings.

Items sold at -70% and above cannot be returned or exchanged.

For your feedback, please contact us: web@biutifulshop.com

You must justify your return by indicating the reason (s). The product must not have been unpacked from its original packaging and must be in perfect condition (no return will be made on an item whose packaging has been removed or damaged). Our quality department will check the condition of the returned item within 5 days.

The products must be returned in their original packaging, with their label and any accessories (excluding samples offered), in perfect condition to:

BIUTIFUL
4 bis rue de la Poste
74000 ANNECY
France

Shipping costs are your responsibility.
For returns we recommend that you send it with tracking. A package returned without tracking cannot be refunded in the event of loss by the delivery service.

Refund :
Upon receipt of your package, we undertake to reimburse the total or partial amount of your order within 15 days maximum.